Expert Network Operations Center development can be a daunting task. What
monitoring software should be used? What type of server should it run on?
What equipment should be monitored? What access rights should the NOC Techs
have to the monitored equipment? What monitoring, troubleshooting,
problem escalation and best practices policies and procedures
should be put in place? Who will design the NOC? Who will build it? Who
will take care of daily operational NOC maintenance? Who will manage
The NOC Techs and adherence to procedure?
Building NOCs using even relatively inexpensive monitoring products such as
Operations are not trivial to design and deploy. And despite what Sales
people will tell you, there is no monitoring product that is all things
to all people. Vendor competitors would like you to think that their
solution is the
Holy Grail itself but the reality is that no matter what products you
choose, the capabilities you will get will be far less than what you were
expecting. And just the regular "care and feeding" of your monitoring
environment once it's operational will be a far more involved, complicated,
expensive and time consuming process than you ever imagined.
So how do you avoid costly mistakes in the product selection,
deployment and operational phases of your project?
Vigilance Monitoring builds very high end, comprehensive Network Operations
Centers using state of the art monitoring products such as NetIQ, BMC
Patrol, HP Openview Operations, HP Network Node Manager NNM, IBM Tivoli,
Nortel Optivity NMS, Cisco Ciscoworks, Sun Solstice SunNet Enterprise Manager,
Micromuse, Computer Associates CA Unicenter, Microsoft Operations Manager
2000 (MOM), Microsoft Systems Management Server SMS and competitor software.
Vigilance Monitoring is not a software reseller or a VAR so we are free to
recommend and use whatever monitoring solution is best for you, not just
the products that we get commissions on. We are the only
company in the whole wide World that we know of with over 15 years experience
making a business out of designing, building
and managing professional NOCs. We can identify, install, implement and
manage just the right monitoring
product(s) to fit your monitoring needs and IT budget.
What you'll get
Vigilance Monitoring can handle all phases of your project from A to Z
or we can perform any part(s) of it that you want to outsource.
Monitoring can design, plan, architect, implement and maintain your
entire monitoring infrastructure. We can install and configure the
enterprise server, server agents, KM knowledge modules, SPI smart plug ins
and all other
required software on all devices to be monitored. Vigilance Monitoring
can take care of
all of the routine maintenance, "care and feeding", patch and upgrade
installations and so on.
If desired. we can also baseline all
of your monitored equipment or train your Techs how to do this. We can
help recruit NOC Techs or train existing Employees to become
professional NOC Techs. We can help with your Network Operations Center design as well
as helping to develop operational policies and procedures for your NOC
Techs to follow.
Once it's operational, Vigilance can manage your
monitoring environment and can install patches, updates and so on as
required. We can also modify alert threshhold settings, procedures and
processes on an ongoing basis, or at your request. We are happy to do as much or as
little of the day to day operational work as you like.
Network Operations Center NOC design Pricing
Pricing for these services are quoted after an initial consultation
with the Client. Our pricing is completely dependant on how much or how
little assistance you need with your NOC design and implementation
These costs would depend on the degree of pre-deployment planning
needed, the choice of monitoring software,
level of coverage desired, the number of devices to be monitored
and the overall project complexity. It would also depend on how
much on-going management and support is desired after the initial
As a general rule, Vigilance Monitoring will be substantially less than
the cost to do it yourself (mistakes = big $$$). We are also way
less expensive than VARs, Resellers and Vendor Consultants and
in all modesty, we have a lot more experience building professional NOCs
than most of those guys do. In most cases, a VAR will
probably just farm your project out to an Independent
Contractor who may or may not know what they are doing but will charge you
$250 per hour for this "service".
Vigilance Monitoring will travel anywhere in the World to design and
build your NOC. However, you can save some substantial $$$ if we do
at least some of the development remotely.
We invite you to shop these prices and our capabilities. Building
professional NOCs and monitoring computer and network equipment is what
we do. It is not a sideline for us. We are confident that you won't find
anyone even close to our competency level in the monitoring area and
especially not at these prices.