Vigilance Monitoring - Computer Server Monitoring Survey
A sample of our "competition"
As we often say, not all MSPs are alike....
This is a recent solicitation that showed up in our mailbox on
9/11/2006 of all things. You decide whether they are in the same business
Sept 11, 2006.
I would like to take this opportunity to
introduce you to Newline International, a Network
Monitoring service provider.
Based in India, Newline International provides
Network Monitoring on a Ping and Page basis to
Network Service Providers in USA, during USA
night time hours, corresponding to India day time
- To continuously monitor the Current Network
Status, Hosts Groups, Hosts Status and Service
Status and Status Summary For All Hosts Groups.
- To promptly notify and alert the Technical
Systems Department in USA whenever the Host
Groups or Servers are critical, down and before
We are experienced in monitoring the following
- Current Project Details:
Web and Proxy Servers, Application Servers,
Cluster Database Servers, Database Application
Servers, Database Server, IMS Server,
Miscellaneous-Application Servers, NMS Servers,
Networking Hardware, QAR Verifier, SSO-Web
Servers, Support Servers, Web & Proxy Servers.
- Previous Projects Details:
Station Provisioner, Exception In-flight 959,
Spot Error, Admin Service, Content Puller, Flight
Server, Flight Scheduler, Chain D, MC Collector
Fatal, MC Collector Critical, Script Transformer,
Radio Ads, Audio Server, IMS, Problem Alert &
Recovery, Back-up, NAS.
Payment Rate: Negotiable. USDXXXX per Month per
Payment Terms: Bi-Weekly.
Payment Method: International Money Order or
direct Wire Transfer.
If you have any questions, please do not hesitate
to contact me.
Director, Business Development,
7/904, II Floor, 17th Street, J Block,
Annanagar West, Chennai – 600040.
VM> A follow up on their pricing produced this response:
Kindly rest assured, we will provide the best service for your remote
monitoring needs, between 9pm PST to 7am PST for seven days a week.
The hourly rate is set at USD6.00 per 100 servers. That is a total of 70
hours a week. We will invoice you every two weeks for 140 hours.
VM> That's a price of nearly $4,500 per month (if they ever decide to
monitor 7x24x365) to spray out pages every
time your server happens to be a little slow responding to a ping that
originates in India! Wow!
Our cost is 7 cents per hour per server for ATTENDED monitoring, which means
real people talking to real people and no false alarm pages to you. And
our monitoring is 7x24x365, not 10 hours a day...
A follow up to find out what kind of monitoring software
returned the response that WE have to provide the software!!!!
Such a deal for $1,800 per month....
As kindly advised, we work exclusively on a 'ping and page' basis. We
utilise Internet Explorer and Mozilla on Microsoft Windows XP Professional
Consequently the network monitoring original software with the corresponding
version, to be utilised for monitoring your servers along with
the parameters for 'alerts and ignore' will have to be provided by
Also you have to provide us with the URL address, username and password, to
access and monitor the current network status of your servers
VM> Note the Yahoo Spammer reply address. They do have a "web site".
We're not going to provide them with a link here but it's
http://www.newline-intl.fuzing.com/ if you want to see for yourself
You can see that their main business is exporting such high tech
items as women's T-shirts and fertilizer.
These guys are actually pretty typical of many of the ping, port check
and false alarm pages at 3 AM "Network Monitoring" MSP companies that
are out there.
Compare this offering to our $50 per month, per server
hardware "low end" attended monitoring
and decide for yourself which is the better
utilization of your IT dollars (or Pounds, or Deutschmarks, or whatever..)