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Vigilance® Monitoring
Computer Server Monitoring
Portland, Oregon
Professionally Staffed Enterprise Health Monitoring


Our high end, computer server availability monitoring solution


COMPUTER SERVER MONITORING: This is as good as it gets unless you design and build your own NOC.

Looking for a NOC Design Consultant?

Looking for a UNIX Systems Engineer or Admin?

This is a very high end, comprehensive, managed computer server health monitoring service using BMC Software Patrol agent and knowledge module technology.

Vigilance Monitoring will monitor all computer server Operating system parameters, processes and log file entries. For a nominal additional cost, BMC Patrol knowledge modules for most popular computer server applications and databases can be added. Vigilance Monitoring can also write custom monitoring knowledge modules if something is not already commercially available for an additional fee.

BMC Patrol has very powerful computer server recovery action capabilities that allows automatic recovery and applications restart|restore for failed computer server services.

 

What you'll get

Vigilance Monitoring will install agents, knowledge modules and other required software on all devices to be monitored. We will baseline all of your monitored equipment and any parameter that goes above or below those thresholds will be brought to the attention of your Administrators for further investigation.

Warnings and alarms can be sent to pagers, e-mail addresses or to your own trouble ticket system. For serious issues needing immediate attention, Vigilance Monitoring NOC Techs will track down and call the appropriate Customer IT Administrator. If desired, Vigilance Monitoring can provide a dedicated POP e-mail address and/or access to our fully featured trouble ticket system.

Vigilance Monitoring will manage your monitoring environment and will install patches, updates and so on as required. We will also modify alert threshhold settings, procedures and processes any time, at your request. We are happy to meet with our Customers to debrief recent outages, troubleshoot issues or to improve monitoring, reporting, escalation policies and procedures. Any less than optimal response by our NOC to a particular issue will be viewed by us as a training opportunity that will be implemented immediately.

 

Datasheets

Many "proactive monitoring service providers" use free or almost free unattended, reactive monitoring software to deliver their service. It ought to go without saying that expensive, professional grade, agent based monitoring software is going to do a lot better job monitoring your environment than free, open source software will.

Vigilance Monitoring is a BMC Software Service Provider Partner. We use or are licensed to use all of the PRODUCTS that BMC or their Partners provide.

Datasheet information for PATROL FOR UNIX . Specifications for other operating systems are similar.

You can find more details about BMC Patrol, BMC Knowledge Modules and how we can deploy them to solve your business problems HERE.

And still more technical information about how BMC Patrol and BMC Knowledge Modules can be deployed as a total monitoring solution can be found HERE.

 

Pricing

Pricing for Vigilance Monitoring professionally staffed, proactive monitoring service will be quoted after an initial consultation with the Client. Vigilance Monitoring pricing is somewhat dependant on how much or how little monitoring coverage a particular customer needs and wants. As a general rule, our top of the line, professionally staffed, proactive monitoring service fee will be substantially less than $400 per month, per server. For large enterprises, our monitoring fee would be around $250 per server. Our unattended professional monitoring service is MUCH less.

We invite you to shop our prices. We are confident that you won't find anything even close to these capabilities at these prices.

We support all operating systems including IBM AIX, HP-UX, Sun Solaris, Linux and most other UNIX distros. We also support Novell Netware, IBM as400 and Microsoft servers. Knowledge modules for specific applications are available at a small additional cost: Oracle, Informix, Ingres, Sybase, MS-SQL, Exchange, Domino, Websphere, Weblogic, webMethods, MQ, JDE, Peoplesoft, SAP, Siebel, Veritas proactive monitoring and more. Vigilance Monitoring can also provide desktop professional monitoring support and job control monitoring if desired.

BMC Patrol supports a wide variety of "plug in" products that can significantly increase the monitoring level of coverage. We can provide these tools and services at a modest additional fee. And if you need something that isn't currently available from our Vendors, we can probably custom design something for you at our development rate of $250 per hour.

The only thing out there better than this service is a NOC that you design, build and operate yourself. And finding an Architect to build and manage a NOC can be a difficult and expensive problem. Fortunately, Easyrider LAN Pro has been designing, building and managing professional Network Operations Centers since 1990. Easyrider LAN Pro can build a NOC for you too if you have an minimum budget of $200,000+ for monitoring software and at least $25,000+ per month to staff it with Techs. We can also provide our "NOC in a box" offering which will save substantial software and equipment costs while giving you full operational control (and the headaches) by using your own NOC Techs.

$250 per month is too much? Then look into our low end hardware health monitoring or unattended high end computer server health monitoring services at even lower prices! Vigilance Monitoring services start at $50 per month per device.

 

Copyright © 2002-2004 Vigilance Monitoring
E-mail MSP_2009@vigilancemonitoring.com

 
         


Vigilance Monitoring is a Division of Easyrider LAN Pro, established 1990.